Your Health,
Our Priority

We are in-network with the VA Community Care Network.
It is ultimately the patient’s responsibility to check with his/her insurance company to verify benefits. If our clinic is Out-Of-Network for your insurance plan, we will provide you with an itemized receipt. It is the patient’s responsibility to submit the itemized receipt to her/his insurance provider and to follow up on the reimbursement of services.

Payment is due at the time of scheduling or at the time of service (ATOS).
Cash, Credit Card, and Check are all accepted forms of payment.
There is a 24-hour Notice for Cancellation Policy. For cancellations made with less than 24-hour notice and for no-shows, you will be charged a $60 penalty fee.
Should a patient find difficulty in adhering to the frequency of a treatment program, there is a one (1) year expiration date on the purchased treatment program from the time of purchase to adjust the frequency of treatment sessions as needed. Should a refund be requested for unused treatment sessions of a program before the one-year expiration, it will be refunded as follows:

1. Refunds are only available for unused treatment sessions, not on herbs or other customized products. Unused herbal medicinal formulas are non-refundable, even though unused, as they are customized to the individual patient based on his/her unique health concerns.
2. As treatment programs are discounted based on a patient’s commitment to a prescribed frequency of clinic treatments, the refund on unused treatment sessions will be based on the standard value of a single regular treatment session at the time of purchase.

In an initial consult, the practitioner and patient go over the patient’s current and past medical history; assess the current condition of the patient and his/her main complaints that he/she would like to be addressed; then, the practitioner formulates an individualized treatment prescription to achieve the best and desired results for the patient based on her/his goals. 
During the acupuncture treatment, the practitioner administers acupuncture and any other modality fitting with the treatment principle. The patient can expect to rest for 15-25 minutes on the treatment table to allow the body to respond to the treatment and re-balance itself accordingly.

After an acupuncture treatment, the practitioner may prescribe an herbal prescription, diet and nutrition prescription, and/or exercises in line with the treatment goals. The practitioner will also review your treatment plan, including an estimated number of treatments to achieve the goal in order to see, feel and maintain a noticeable and significant change.
It is advised that you keep your body covered up, avoid showering, and avoid exerting too much energy for 24 hours following treatment so as to not counteract effects from the treatment.