About

Acupuncture is a medical modality of Eastern medicine, rooted and developed in China dating back over 6000 years. It can be used to treat a wide variety of physical, emotional, and mental health conditions. As a catalytic pivot in jumpstarting our body’s natural healing processes, acupuncture works to re-balance and optimize the body’s metabolic, biochemical, and neurological systems by increasing blood and fluid circulation to address physical blockages in the body which you may experience as physical pain; emotional and mental blockages; hormonal imbalances; general growth and development inefficiencies; and more. See Conditions We Treat for our list of specializations.

The beauty of Eastern Medicine lies in that, by balancing the body’s energy and improving circulation, it addresses the root of the pathology of disease(s). You may find that while you are seeking treatment for a main complaint, secondary issues may be resolved as well. Acupuncture and other Eastern medicine modalities have proven to be a strong healing component for the modern, holistic health-conscious population. Its therapies are effective for anyone, from infants to elderly, seeking balanced wellness. Its adaptability allows it to be the leading “Ancient Medicine for the Modern World”.

​Other healing concepts and modalities that fall under Acupuncture + East Asian Medicine include:

• • Dry Needling and AcuPoint Injections

• • Herbal Medicine Therapy and Food as Medicine

• • Cosmetic Facial Rejuvenation

• • See Treatment Services for our full list.

In an initial consult, the practitioner and patient go over the patient’s current and past medical history; assess the current condition of the patient and his/her main complaints that he/she would like to be addressed; then, the practitioner formulates an individualized treatment prescription to achieve the best and desired results for the patient based on her/his goals. As each treatment plan in customized toward each individual patient, the number of recommended treatment sessions will vary.

During the acupuncture treatment, the practitioner administers acupuncture and any other modality fitting with the treatment principle. The patient can expect to rest for 15-25 minutes on the treatment table to allow the body to respond to the treatment and re-balance itself accordingly.

After an acupuncture treatment, the practitioner may prescribe an herbal prescription, diet and nutrition prescription, and/or exercises in line with the treatment goals. The practitioner will also review your treatment plan, including estimated number of treatments to achieve the goal in order to see, feel and maintain a noticeable and significant change.

It is advised that you keep your body covered up, avoid showering, and avoid exerting too much energy for 24 hours following treatment so as to not counteract effects from the treatment.

Joie Jacala LAc is in-network as a credentialed medical provider with the VA Community Care Network (VA CCN). We are not in-network with any other medical insurance.

It is ultimately the patient’s responsibility to check with his/her insurance company to verify benefits. If our clinic is Out-Of-Network for your insurance plan, we will provide you with an itemized receipt, aka superbill. It is the patient’s responsibility to submit the itemized receipt to her/his insurance provider and to follow up on the reimbursement of services.

Payment is due at the time of scheduling or at the time of service (ATOS). Cash, Credit Card, and Check are all accepted forms of payment. Under the law, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

• • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or treatment services.

• • Make sure your healthcare provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

• • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

• • Make sure to save a copy of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059

There is a 24-hour Notice for Cancellation Policy. For cancellations made with less than 24-hour notice and for no-shows, you will be charged a full session fee.

Refunds are only available for unused treatment sessions, not on herbs or other customized products. Unused herbal medicinal formulas are non-refundable, even though unused, as they are customized to the individual patient based on his/her unique health concerns.

Should a patient find difficulty in adhering to the frequency of a treatment program, there is a one (1) year expiration date on the purchased treatment program from the time of purchase to adjust the frequency of treatment sessions as needed. Should a refund be requested for unused treatment sessions of a program before the one-year expiration, it will be refunded as follows:

As treatment programs are discounted based on a patient’s commitment to a prescribed frequency of clinic treatments, the refund on unused treatment sessions will be based on the standard value of a single regular treatment session at the time of purchase.